Frequently Asked Questions

Yes. TSD Logistics owns and operates Open Roads. Open Roads is just the name of the fuel program division of the company. 

All major truck stop but we only get a discount at certain location.  Be sure to refer to the Open Roads app to look for in-network fuel stops. 

 Yes, however, there isn't any discount.

 No. We can only ACH from a USA bank account. 

We do not do a credit check. We ask for your social security number in the event that we cannot collect a payment, we need this number to file a claim.

Yes. Pilot, Flying J, and One9 locations do not take cards. You will get a message that says "Limit Exceeded" and it will decline. 

 No, it's only diesel.

No. Our discounts vary by chain and store. The more gallons our company as a whole purchases the bigger the discounts 

No, you must go through the commercial lanes in the back to receive the discount. 

Yes, however there are no discounts on DEF.

 2-5 business days. 

You have multiple ways to know how much per gallon you are paying. You can download the Open Roads App which will show you your fuel with the correct amount in the transaction. You will also receive a statement from us the next business day after you fuel that will show you the retail price, the discount received, our fee and the amount that will be drafted from your account. 

200 gallons per day or $1000.00

Anyone who purchases diesel-Trucks/Cars, RV, Buses, and Semi truck. Make sure your vehicle can take a high flow nozzle.

Some stores charge you a 65 cent fee each time you fuel.

Your pin number is the number you created when you received the card. Your control number is the last 4 of your social security number that you have to enter at the pump.

Oregon charges an additional 36 cents fuel price for their state fuel taxes. We as a company don’t have the permit to be able to not be charged that tax so the 36 cents will need to be calculated back into the discounted price that is listed. 

If you get a sale canceled or can't process error at the pump reader, you will need to take your card inside and have the cashier run it for you. If you still have problems, please call our after hours line while you are still there and we can assist you. 

You can either email us the new bank information or you give us a call and we change it over the phone.